COVID19 Policy Statement

Effective: 3/13/2020 until further notice 

 

Please note this policy will be continually updated as the situation changes. Any item listed here is subject to change without notice. These guidelines are based on the CDC recommendations.  

 

General: 

  • If you are sick or experiencing symptoms of a cough, fever, or shortness of breath please stay home and seek appropriate medical attention. 
  • If you suspect COVID-19, call your doctor and ask about being tested. The CDC is recommending that you call your provider's office first so that they can prepare accordingly. If you test positive for COVID-19 or someone in your household does, please let us know as soon as possible. This information will be kept completely confidential and is for reporting purposes only.
  • Continue to attend treatment sessions as usual. Keeping a familiar schedule and continuing your treatment will be vital to your mental health and TMS progress.
  • No more than one guest is allowed to come to the office with you. This is to help cut back on the transmission of bacteria and viruses in the office.
  • Please keep your in-office visits to as minimal time as possible. If you have questions regarding billing, scheduling, or anything non-clinically related give us a call or email at any time.
  • While we do not seek to dictate what our patients do at home, we strongly suggest following social distancing measures to the best of your ability. Stay home as much as you can and when you must leave the house, practice 6 foot-distancing from others at all possible times. 

Doctor Visits: 

  • All doctor visits will be done via telehealth effective immediately in Meridian, SLC, and Houston. Logan will see patients either via telehealth or in-person, depending on your preference. However we would strongly encourage you to complete these visits via telehealth. 
  • These appointments will be conducted via Zoom. There are other options available if for some reason Zoom can’t be used. 
  • The appointments must include video and audio. In rare circumstances we can do audio only for follow-up visits. If you feel this is necessary, please contact our office. 

Office Preventative Measures: 

  • Treatment rooms will be disinfected between each patient and at the end of the day. This includes but is not limited to: Brainsway device, treatment chair, table, guest chair, door knobs/handles, bag that contains the patient's personal items (cap, mouthguard, etc), iPad, etc. 
  • High touch areas outside of treatment rooms will be disinfected at regular intervals throughout the day. This includes but is not limited to: door knobs/handles, waiting room chairs, desks, computers, keyboards, trackpads/mice, phones, etc. 
  • We will place a single use sanitary sheet over the pillows we use to monitor hand movement. We will no longer use blankets at this time.
  • Non-clinical employees are working from home. Any employees that enter our office will have their temperature checked daily. If the temperature reads above 99.5 degrees the staff member will be sent home until they are fever free for 24 hours.
  • We have implemented staggered scheduling to keep the number of bodies in the office at one time to a minimum. This schedule change will remain in place until further notice.

We appreciate your cooperation and understanding during this unprecedented time. If you have any questions or concerns please contact us anytime.